Frequently Asked Questions

At the Genomics Academy, we want to make our students and professionals’ daily lives easier. We do this, among other things, by sharing scientific knowledge and making it understandable.

Are you looking for answers about our services? Contact us or check below if there is already an answer to your question.

About the courses

The courses have been created to cater not just to medical and healthcare professionals but also to students and other professionals working in life sciences domains such as research, biotechnology, agriculture, etc. who are seeking to enhance their understanding of genomics and its practical applications in scientific and clinical settings.

We offer courses that delve into various subjects such as genomics, oncology, inherited diseases, infectious diseases, and molecular biology aimed at providing a comprehensive understanding of the significance of analyzing an individual’s entire genetic makeup in diagnosing complex diseases.

Our courses are grouped into three categories. There are five (5) courses in our Essential Courses section covering the fundamentals of genomics, oncology, inherited and infectious diseases, and molecular biology. In addition, there are five (5) courses diving in deeper on the same topics in the Advanced Courses section. Finally, we are also offering five (5) Practitioner Programs to be a Genomics Academy Certified Practitioner!

Essential Courses

Advanced Courses

Practitioner Program

101: Genomics in Modern-Day Healthcare

201: Advanced Genomics in Depth

C02: GENOMICS ACADEMY Certified Precision Oncology Practitioner

102: Basics of Genomics and Oncology

202: The Potential of Precision Oncology

C03: GENOMICS ACADEMY Certified Inherited Disease Practitioner

103: Genes, Inherited Diseases, and Pregnancy

203: Inherited Diseases in Detail

C04: GENOMICS ACADEMY Certified Infectious Diseases Practitioner

104: Infectious Diseases Fundamentals

204: Application of Genomics to Infectious Diseases

C05: GENOMICS ACADEMY Certified Technology Practitioner

105: Introduction to Molecular Biology

205: Scientific Advancements in Diagnostics

C10: GENOMICS ACADEMY Certified Specialist Practitioner

The estimated time to finish the courses varies per category, whether it is an essential, advanced, or practitioner course. Time needed to complete a course ranges from 4 hours to 16 hours.

No, but it is not advised. The essential courses hold the pre-requisite knowledge to succesfully complete the advanced courses. If particular topics interest you, you can take only the essential course with the corresponding advanced course. For example: If you want to enroll in course 202, you start with 102. 

You can access your Genomics Academy courses using a smartphone. If you experience any difficulties, you are advised to activate the “Desktop site” option in your web browser.

Registration and course participation

When you click to join a course on the course page, you will be asked to login to enroll. You will see a page like this:

After submitting the form you receive an e-mail to confirm your e-mail address. This email also holds the discount code enabling you to enroll our courses for free. 

Registering gives you the benefits of keeping track of your progress in your courses and enables you to receive certificates of completion for each successfully concluded final quiz.

We only collect data necessary to support you following our courses, and we will not use these in any other way. For more information on what data we collect and how we use it, read our Privacy Policy.

If you do not have an account, register for one by clicking on “Login to enroll”. You will find this option on the first page of any course. After registering you will receive a confirmation email with the discount code you can use to enroll.    

You can then join all courses offered by Genomics Academy.

Please check your spam folder. If it is not there either, please try again. And if that doesn’t work, contact us… 

The course progress will automatically save. As you go through the course and every time you log in, you will see a progress bar showing how far along you are in your learning journey. You can start from where you left off and navigate through all the lessons with ease.

There are no time constraints for course completion. You have the freedom to finish it at your preferred pace.

To earn the essential course Certificate of Completion, you must achieve a minimum score of 70% on the final exam. The advanced Certificate of Achievement is earned with a minimum score of 80% on the final quiz. If you do not reach this score on the first attempt, don’t worry! You can retake the final exams as many times you like, giving you the opportunity to review the course material and try again.

After completing the registration process, you may edit/update your information within the “My Account” page.

We only collect data necessary to support you following our courses, and we will not use these in any other way. For more information on what data we collect and how we use it, read our Privacy Policy.

Certificates and discount coupons

Certificate of Completion, Certificate of Achievement or Genomics Academy Practitioner Certificate

Upon successfully finishing all the lessons, topics, and short quizzes of a starter course, you will be awarded a Certificate of Completion, provided that you achieve at least a 70% score in the final quiz. Advanced Courses require a 80% pass score. Practitioner Certificates are rewarded upon a succesful pass of the final assignment. 

This certificates can be downloaded and/or printed enabling you to attach it to your CV or online profiles such as LinkedIn.

No need to earn one… the courses are for free upon registrering on the site! 

Upon passing the course final quiz, you will be provided with a Certificate of Completion  (essential courses) or Achievement (advanced courses) that can be downloaded or printed.

To later retrieve your Certificate of Completion for a specific course, click on “My Account” then “My Courses” dashboard, click on the blue certificate symbol to open the certificate.

The certificates and discount coupons you have earned will also be listed under your courses on your Course Dashboard.

Purchasing your course certificate

No need to worry. At the moment they are available for free.   

If you have any questions about a payment, please contact us at support@genomicsacademy.org

For some reason that you would like to cancel a purchase order and request for a refund, please read Our Cancellation and Refund Policy page and fill out the Order Cancellation Form. Our team will address your concern as soon as possible.

For corporate accounts or large groups

We offer a special package for corporate accounts. You may visit our Prices and Conditions page to check our group offers.

Feel free to get in touch with us directly to initiate a discussion, and we will work together to find the most suitable and customized solution for your specific needs.

We provide a customized package for large groups based on their specific learning goals. You may visit our Prices and Conditions page to check our group offers.

Feel free to get in touch with us directly to initiate a discussion, and we will work together to find the most suitable and customized solution for your specific needs.

Reporting technical issues

In case you lose or forget your Genomics Academy password, you may click on “My Account” tab. In the Log In page, click on “Lost Password”.

You will receive a link to create a new password via e-mail after submitting your name or e-mail address.

Please contact us at support@genomicsacademy.org detailing the issues you encountered, and we will get back to you as soon as possible.

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